Description
A Return Material Authorization (RMA) or Sales Return is the process of a seller accepting a purchased item back from the consumer. In turn, the customer receives credit, cash refund or a replacement
In this post discussed how the GST would be applicable while doing the Return material authorization in order management in oracle EBS R12
Responsibility: India Local Order Management.
Step1.Navigation: Oracle Order Management > Orders, Returns > Sales Order.
Step 2:Click on Line Items and define the Return reason
Provide the Reference Type : Invoice
Provide Invoice Number
Provide Invoice Line
Click Ok.
Click ok.
Go to Pricing tab and click on DFF.
Select BATRMA
BATRMA Select the Batch.
Click ok.
Save.
Click on Order Information Tab and click on Tools > India Tax Details.
Click on Apply.
Save.
Click on Book order.
Click Ok.
Take the Receipts.
Step 3:Responsibility: India Local Inventory.
Navigation: Oracle Inventory > Transactions > Receipts > Receipts
Select Customer Tab.
Provide the RMA No:
Click Find
Click on DFF, Select the India RMA Receipt
Click ok
Select the line and provide Sub Inventory.
Click the DFF
Click ok
Click ok
Click on Lot – Serial.
Click Done
Go to Tools > India Tax Details.
Save
Save.
Click on header
Step 4: Run Auto Invoice.
Click ok
Click Submit.
Go to order Management responsibility and open Sales Order screen.
Query for RMA.
Click on Actions
Select Additional Order Information.
Click on Invoices and take the Transaction Number.
1211700010
After Create Accounting.
View Accounting.
Take the Receipt Number.
Material Transactions Screen
Click on Distributions Tab.
Journal Entry for Base Amount.
Queries?
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